Security & Compliance
Your security and privacy are our top priorities. Learn about the measures we take to protect your data.
End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
SOC 2 Type II Compliant
Independently audited and certified for security, availability, and confidentiality.
Secure Infrastructure
Hosted on enterprise-grade cloud infrastructure with 99.9% uptime SLA.
Privacy by Design
Built with privacy principles from the ground up, ensuring your data stays private.
Global Compliance
GDPR, CCPA, and other international privacy regulations compliance.
Regular Audits
Continuous security monitoring and regular third-party security assessments.
Data Protection
Encryption
All data transmitted to and from Jaydus is encrypted using industry-standard TLS 1.3 encryption. Data at rest is encrypted using AES-256 encryption with regularly rotated keys managed through secure key management systems.
Data Isolation
Customer data is logically isolated using secure multi-tenancy architecture. Each customer's data is segregated and cannot be accessed by other customers or unauthorized personnel.
Data Retention
We retain customer data only as long as necessary to provide our services. Customers can delete their data at any time, and we provide tools for data export and deletion.
Infrastructure Security
Cloud Security
Jaydus is hosted on enterprise-grade cloud infrastructure with multiple layers of security controls, including network firewalls, intrusion detection systems, and DDoS protection.
Access Controls
We implement strict access controls with multi-factor authentication, role-based permissions, and regular access reviews. All administrative access is logged and monitored.
Monitoring & Logging
Comprehensive security monitoring and logging systems track all access and activities. Automated alerts notify our security team of any suspicious activities.
Compliance & Certifications
SOC 2 Type II
Jaydus has successfully completed SOC 2 Type II audits, demonstrating our commitment to security, availability, processing integrity, confidentiality, and privacy.
GDPR Compliance
We are fully compliant with the General Data Protection Regulation (GDPR) and provide tools for data subject rights, including data portability and deletion.
CCPA Compliance
We comply with the California Consumer Privacy Act (CCPA) and provide California residents with rights regarding their personal information.
AI Model Security
Model Isolation
AI models are deployed in isolated environments with strict access controls. Customer inputs are processed securely without being used to train or improve models.
Content Filtering
We implement content filtering and safety measures to prevent generation of harmful, illegal, or inappropriate content.
Data Privacy
Customer conversations and generated content are not used to train AI models or shared with third parties without explicit consent.
Incident Response
Security Incident Response Plan
We maintain a comprehensive incident response plan with defined procedures for detecting, responding to, and recovering from security incidents.
Notification Procedures
In the unlikely event of a security incident affecting customer data, we will notify affected customers and relevant authorities as required by applicable laws and regulations.
Business Continuity
Our business continuity and disaster recovery plans ensure service availability and data protection even in the event of major incidents.
Security Best Practices for Users
- Use strong, unique passwords for your Jaydus account
- Enable two-factor authentication when available
- Regularly review your account activity and team member access
- Report any suspicious activity to our security team immediately
- Keep your browser and devices updated with the latest security patches
- Be cautious when sharing sensitive information in AI conversations
Security Contact
If you have security concerns or wish to report a security vulnerability, please contact our support team:
- Email: support@jaydus.ai
- Response Time: Within 24 hours for security issues
- Responsible Disclosure: We appreciate responsible disclosure of security vulnerabilities